Terms & Conditions
Last Updated: June 2026
Introduction
Orchid Shoes ("Orchid", "we", "our", or "us") respects your privacy and is committed to protecting the personal information shared through our website and business communications.
This Privacy Policy explains how we collect, use, store, and protect information obtained through our website and related interactions.
Information We Collect
We may collect information that you voluntarily provide, including:
Full Name
Company Name
Email Address
Phone Number
Country
Product Requirements
Sample Requests
Business Information
Any information submitted through contact forms, WhatsApp, or email communication
We may also collect technical information including:
IP Address
Browser Type
Device Information
Website Usage Data
Pages Visited
Referring Sources
How We Use Information
Information may be used to:
Respond to inquiries
Process sample requests
Discuss manufacturing opportunities
Provide quotations
Improve our services
Improve website performance
Maintain business communications
Comply with legal obligations
Information Sharing
Orchid Shoes does not sell, rent, or trade personal information.
Information may only be shared:
When required by law
To protect legal rights and business interests
With trusted service providers supporting website operations
To fulfil requested services
Data Security
Reasonable technical and organisational safeguards are maintained to protect information from unauthorised access, disclosure, misuse, or alteration.
While we take appropriate precautions, no method of transmission over the internet can be guaranteed to be completely secure.
Data Retention
Information may be retained for as long as necessary to:
Respond to inquiries
Maintain business records
Fulfil contractual obligations
Meet legal requirements
Third-Party Websites
Our website may contain links to external websites.
Orchid Shoes is not responsible for the privacy practices or content of third-party websites.
Your Rights
Subject to applicable laws, you may request:
Access to personal information
Correction of inaccurate information
Deletion of information
Restriction of data processing
Contact
Orchid Shoes
Bhiwandi, Maharashtra, India
Phone: +91 97029 77764
Email: sales@orchidshoes.com